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Privacy Policy

Last updated: January 14, 2025

1. Introduction

BrightFell Promenade ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

  • Name and contact information (email, phone number, address)
  • Business information (company name, industry, size)
  • Financial information required for our services
  • Account credentials and preferences

2.2 Automatically Collected Information

We automatically collect certain information when you use our website:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, clicks)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process transactions and payments
  • Communicate with you about our services
  • Improve our website and services
  • Comply with legal obligations
  • Detect and prevent fraud

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

  • With your consent
  • With trusted service providers who assist us in operating our business
  • To comply with legal requirements
  • To protect our rights and prevent fraud
  • In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Employee training on data protection

6. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request data portability
  • Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.

8. Third-Party Services

Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

BrightFell Promenade

42 Finsbury Square, London EC2A 1AD, United Kingdom

Email: [email protected]

Phone: +44 20 7946 0958

BrightFell Promenade BrightFell Promenade

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