Terms of Service

Last updated: January 14, 2025

1. Agreement to Terms

By accessing or using BrightFell Promenade's services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Services

BrightFell Promenade provides fintech solutions for small businesses, including:

• Payment processing services
• Business banking solutions
• Financial analytics and reporting
• API integration services

3. Eligibility

To use our services, you must:

• Be at least 18 years old
• Have the authority to enter into this agreement
• Operate a legitimate business
• Comply with all applicable laws and regulations

4. Account Registration

To access our services, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

5. Payment Terms

Payment processing services are subject to the following terms:

• Transaction fees as specified in your service agreement
• Settlement periods may vary based on risk assessment
• Chargebacks and disputes are handled according to card network rules
• Reserve funds may be held for risk management purposes

6. Acceptable Use

You agree not to use our services for:

• Illegal activities or prohibited industries
• Fraudulent or deceptive practices
• Money laundering or terrorist financing
• Violating intellectual property rights
• Compromising system security

7. Data Protection

We process personal data in accordance with our Privacy Policy and applicable data protection laws. You are responsible for ensuring you have appropriate consent for any data you provide to us.

8. Intellectual Property

All content, trademarks, and intellectual property on our platform remain our property. You may not reproduce, distribute, or create derivative works without our written permission.

9. Service Availability

While we strive for 99.9% uptime, we cannot guarantee uninterrupted service. We reserve the right to modify, suspend, or discontinue services with reasonable notice.

10. Limitation of Liability

To the maximum extent permitted by law, BrightFell Promenade shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

11. Indemnification

You agree to indemnify and hold harmless BrightFell Promenade from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

12. Termination

Either party may terminate this agreement with 30 days' written notice. We may terminate immediately if you violate these Terms or engage in prohibited activities.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of London, England.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes and provide you with the opportunity to review the updated Terms before they take effect.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

16. Contact Information

If you have questions about these Terms, please contact us: